This Privacy Policy explains how BLIZ.IO BV ("Bliz," "we," "us," or "our") collects, uses, discloses, and protects information when you visit our website, submit an inquiry, interact with our marketing pages, or use our apps, checkout flows, and related services.
This Privacy Policy is intended to provide a general overview of how we handle information across our public website, communications, and Bliz product experiences. It is not a contract and may be updated from time to time as our products and operations evolve.
Who We Are
Bliz is a Netherlands-based company building payment infrastructure and related software for digital commerce.
If you have questions about this Privacy Policy or our data practices, you can contact us at:
BLIZ.IO BV
Elandsstraat 4C, 1016SG, Amsterdam
Netherlands
Email: hello@bliz.io
KVK number: 86335936
VAT ID: NL863934869B01
Scope of This Policy
This Privacy Policy applies to information we collect in connection with:
- our public website and marketing pages
- contact, demo, partner, pilot, or investor inquiry forms
- email and other communications with us
- Bliz apps, checkout experiences, onboarding flows, support interactions, and related services where applicable
Different products or workflows may involve different categories of information. Where appropriate, we may provide additional notices for specific services or interactions.
Information We Collect
The information we collect depends on how you interact with us.
Information you provide directly
You may choose to provide us with information such as:
- your name
- your email address
- your company, business, fund, or organization name
- business qualification details, such as number of locations
- the contents of messages, inquiries, requests, or other communications you send to us
Information collected through the website
When you use our website, we may collect certain technical and usage information, such as:
- IP address or approximate location information
- browser type and device information
- pages viewed and interactions on the site
- referral source and general session information
- analytics data that helps us understand website performance and usage
Information collected in connection with Bliz services
Depending on the product or service, we may also process information related to:
- account creation or onboarding
- merchant or business profile information
- support requests and service communications
- checkout or payment-related flows
- app activity and operational usage data
- security, fraud-prevention, and service integrity events
The exact data involved may vary based on the product surface and use case.
How We Use Information
We may use information we collect to:
- operate, maintain, and improve our website and services
- respond to inquiries, demo requests, pilot requests, and investor outreach
- communicate with you about Bliz, including follow-up regarding your request
- understand interest in our products and improve our messaging, product direction, and user experience
- monitor website performance, diagnose issues, and improve reliability
- support onboarding, account administration, and customer relationships
- protect the security and integrity of our systems, users, and services
- comply with applicable legal, regulatory, or contractual obligations
- investigate misuse, abuse, fraud, or other harmful activity
How We Share Information
We may share information in the following circumstances:
- with service providers that help us operate our website, communications, analytics, infrastructure, and related business systems
- with professional advisers such as legal, accounting, or compliance advisers where appropriate
- in connection with corporate transactions, financing, diligence, merger, acquisition, reorganization, or sale of assets
- where disclosure is reasonably necessary to comply with law, enforce our rights, protect safety, or respond to lawful requests
- with your direction or consent
We do not state here that we "never share" information, because limited sharing with service providers and operational partners may be necessary to run the business.
Analytics and Website Usage
Our website may use analytics tools to help us understand traffic, engagement, performance, and product interest. These tools may collect information about page visits, browser characteristics, device characteristics, and interactions with the site.
We use this information to better understand how the website is used, improve the user experience, and measure the effectiveness of our site and communications.
As our marketing stack evolves, we may update this Privacy Policy and any related notices to reflect additional analytics, measurement, or advertising tooling.
Cookies and Similar Technologies
We may use cookies and similar technologies to support site functionality, measure performance, remember preferences, and understand how visitors use our site.
Some technologies may be necessary for core site operation, while others may support analytics or future campaign measurement. Where required, we may provide additional notice or controls relating to cookies and similar technologies.
You can typically control cookies through your browser settings. Disabling some technologies may affect how the site functions.
Retention
We retain information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:
- respond to inquiries and maintain business records
- operate and improve our services
- comply with legal, accounting, tax, security, or compliance obligations
- resolve disputes and enforce our agreements
Retention periods may vary depending on the type of information and the context in which it was collected.
Security
We use reasonable administrative, technical, and organizational measures designed to help protect information under our control.
However, no method of transmission over the internet or method of electronic storage is completely secure. For that reason, we cannot guarantee absolute security.
International Transfers
Bliz may work with service providers or systems that process information in countries other than your own. As a result, information may be transferred to and processed in jurisdictions with data protection rules that differ from those in your location.
Where appropriate, we take reasonable steps to structure those arrangements responsibly.
Your Rights and Choices
Depending on your location and the nature of your relationship with us, you may have rights or choices regarding your personal information, including rights to request access, correction, deletion, or information about how your data is handled.
You may also choose not to provide certain information, although this may limit our ability to respond to your inquiry or provide certain services.
To make a privacy-related request, contact us at hello@bliz.io.
Children's Privacy
Our website and services are not directed to children, and we do not knowingly collect personal information from children through this marketing site.
Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties, and we encourage you to review their policies separately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our products, services, legal obligations, or business practices.
When we make changes, we will update the "Last updated" date above. Continued use of our website or services after an update may indicate awareness of the revised version, where permitted by law.
Contact Us
If you have questions about this Privacy Policy or would like to contact us regarding privacy matters, please reach out to:
BLIZ.IO BV
Elandsstraat 4C, 1016SG, Amsterdam
Netherlands
Email: hello@bliz.io
KVK number: 86335936
VAT ID: NL863934869B01